With over two decades of dedicated experience in human resources, Fiona is a seasoned HR professional with a comprehensive understanding of managing people and fostering inclusive workplace cultures. She has played a pivotal role in shaping company cultures and driving strategic HR initiatives, including establishing Trade Me's first HR function building it from the ground up.

With a focus on employee relations (ER) and resolving complex people issues, Fiona navigates challenges with an open and transparent communication style, coupled with strong influencing skills, enabling her to navigate even the trickiest of situations. From recruitment to remuneration, performance management to culture change and everything in between, she has a wealth of experience across the entire spectrum of HR functions.

Throughout her career, Fiona has remained committed to creating environments where individuals feel valued, respected, and empowered to bring their authentic selves to work each day. Her approach to HR is grounded in a belief in the power of people, championing the support, engagement, and motivation of employees to drive organisational excellence.

As a seasoned leader, Fiona excels in coaching and supporting managers across the organisation, guiding them through challenging situations and providing meaningful HR advice. Her transparent communication style and strong influencing skills drive key initiatives, including remuneration frameworks, succession planning, and performance management strategies.